How to Create Hosting Packages for Your Reseller Clients

A package in WHM is a reusable template of resource limits and settings — creating a few sensible packages up front means every new client account is provisioned consistently, instead of you manually setting limits by hand each time.

Creating a package

1. Go to Packages > Add a Package.
2. Give it a clear name (e.g. “Starter”, “Business”, “Agency”) reflecting the tier it represents.
3. Set disk space and bandwidth limits, or leave unlimited if your reseller allocation and pricing model support that.
4. Set limits on email accounts, databases, FTP accounts, subdomains, and add-on domains as appropriate for that tier.
5. Choose which features are enabled for accounts on this package (under Feature Manager settings, if you maintain custom feature lists).
6. Save the package.

Matching packages to your pricing

Your packages should map directly to whatever pricing tiers you sell to clients — if you offer a “Starter” and “Business” plan publicly, create matching WHM packages with the exact limits you’ve promised, so account creation is a single dropdown choice rather than manual configuration every time.

Changing a client’s package later

If a client upgrades or downgrades, go to Account Functions > Upgrade/Downgrade an Account, select them, and choose the new package — their limits update immediately without needing to recreate the account or migrate any data.

Editing a package after accounts already use it

Editing an existing package’s limits under Packages > Edit a Package does not automatically apply retroactively to accounts already created from it — existing accounts keep whatever limits they were given at creation time unless you also run an upgrade/downgrade on each one. Plan your package limits carefully before your first few clients sign up, since changing your mind later means updating accounts individually.