Every cPanel hosting account can host its own email addresses on your domain (e.g. you@yourdomain.com), independent of any personal Gmail or Outlook account. Here’s how to set one up.
Creating a mailbox
- In cPanel, open Email > Email Accounts.
- Click Create, choose the domain if you have more than one, and enter a username (the part before the @).
- Set a strong password, or let cPanel generate one for you.
- Set a mailbox quota — 1-2GB is plenty for most staff mailboxes; leave it unlimited only if disk space allows.
Accessing the mailbox
Every account gets webmail access at yourdomain.com/webmail (Roundcube or Horde). For a desktop or mobile client, use the Connect Devices button next to the account in cPanel — it shows the exact incoming/outgoing server, port, and encryption settings for that mailbox, which avoids the usual guesswork with IMAP vs POP3.
Forwarders and autoresponders
If you don’t need a full mailbox — say, for sales@yourdomain.com forwarding to a personal address — use Email > Forwarders instead of creating a mailbox. For out-of-office replies, each mailbox has its own Autoresponders section under Email.
Managing existing accounts
From the Email Accounts list you can reset a password, adjust a quota, or delete an account entirely. Deleting removes the mailbox’s messages permanently, so export or forward anything important first.
If mail from a new address starts landing in recipients’ spam folders, check our guide on fixing SPF, DKIM and DMARC.